Refund and Returns Policy for Digital Gift Cards:
1. Refund Policy:
– Digital gift cards are non-refundable. Once a digital gift card is purchased, it cannot be refunded or exchanged for cash, unless required by law.
– If there is a technical issue or error with the digital gift card delivery, please contact our customer support within 24 hours of purchase for assistance.
2. Returns Policy:
– Digital gift cards cannot be returned or exchanged after purchase. Please ensure that you carefully select the desired gift card before completing the purchase.
– If you have any questions or concerns about the digital gift card, please reach out to our customer support for assistance before making the purchase.
3. Lost or Stolen Gift Cards:
– We are not responsible for lost or stolen digital gift cards. Please treat your digital gift card code with the same level of care as you would with physical cash.
– Once a digital gift card code has been used, it is considered redeemed, even if you did not personally use it. Keep your gift card codes secure and avoid sharing them with unauthorized individuals.
4. Invalid or Inactive Gift Cards:
– If you encounter any issues with an invalid or inactive digital gift card, please contact our customer support for assistance. Provide them with relevant details, such as the gift card code and any error messages received.
– We will investigate the issue and, if necessary, issue a replacement gift card or refund based on the circumstances and our internal policies.
Please note that this policy applies specifically to digital gift cards. For physical product returns or refunds, please refer to our general return policy. If you have any further questions or require additional assistance, don’t hesitate to reach out to our customer support.